FAQ

Frequently Asked Questions

Here are some important details and answers to frequently asked questions!

  • Travel


    What are the key inclusions and mandatory exclusions for safari and coastal packages?

    Inclusions for safaris are Park Entrance Fees, Accommodations, meals, and game drives. Coastal trips include specified meals and soft drinks. Exclusions for all trips typically are Drinks at the lodges, Masai Village fees, Tips, and items of a personal nature

  • Places


    What are the primary wildlife and geographic highlights across all safari and excursion destinations?

    Highlights include: the "BIG FIVE" in Masai Mara/Lake Nakuru, viewing elephants against Mt. Kilimanjaro in Amboseli , Sable Antelopes in Shimba Hills , dolphins and snorkeling in Kisite Marine Park (Wasini) , and crocodiles and mangrove viewing along the Ramisi River (Funzi)

  • Booking & Refund


    What is the standard payment and cancellation policy for multi-day safaris?

    For confirmed safaris, a 30% deposit is generally required, with the remaining balance due 45 days before the safari starts. Cancellation penalties range from the loss of deposit (more than 60 days notice) up to 100% forfeiture for cancellations made 14 days or less before departure.

  • Transportation & Facilities


    What are the types of vehicles and boats used for safaris and day excursions?

    Multi-day safaris use a Safari van/Jeep. Coastal excursions utilize a motorized or traditional Swahili dhow boat for ocean trips (Wasini, Funzi) and canoes for exploring mangrove jungles (Funzi).

  • Travel
  • Places
  • Booking & refund
  • Transportation Facilities

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